Minggu, 14 Agustus 2011

Phychology service-task 3

*8 of excellence in me* :
1. Honestly
2. Diligent 
3. Friendly
4. Cares 
5. Polite
6. Brave
7. Funny 
8. Obedient

Why customers leave the restaurant and hotel*
1.    Service is not good
2.    Dirty place
3.    Untidy
4.    Noisy
5.    Rude waiter
6.    The service doesn’t match expectations
7.    Long in serving food
8.    The food is not tasty